Questions

Who can order?

Licensed clinics, distributors and importers. We do not supply the public.

What is the minimum order?

100 units of each product you select.

How long does delivery take?

Sourcing lead time is 1–3 weeks maximum. Once shipped, express air courier from Italy (FedEx, DHL or UPS) delivers in 1–3 days.

How are orders shipped?

We ship from Italy by express air courier (FedEx, DHL or UPS). Delivery is 1–3 days. Packing is cold-chain-aware. The carrier is confirmed in your quote.

Are the products original?

Yes. We supply 100% original product, with batch and lot traceability.

Do you publish prices?

No. Request a quote and we will send written pricing for your list and quantities.

What if a product is not in the catalog?

Choose “Other / add a product” on the quote form and name it in the message. We will tell you if we can quote it.

Is Nova Velle linked with the brand owners?

No. Brand names on this site only identify the original products. See the trademark notice in the footer.