Terms of sale
1. Who we are
These terms are issued by Nova Velle, a company established in the Netherlands, engaged in the wholesale and trading of aesthetic, cosmetic and beauty products and supplies, including dermal fillers and related non-medical aesthetic products. Contact: info@nova-velle.com.
2. Who may order
We supply licensed clinics, distributors and importers only. By submitting a quote request or an order you confirm that you are acting in that capacity and not as a consumer.
Products are supplied for lawful professional use only, to licensed clinics, distributors and importers. Buyers are responsible for local import and registration requirements.
3. Quotes
A quote is an invitation to do business, not a binding offer, until we confirm the order in writing.
4. Products
We supply 100% original product. Brand names on this site and in our documents identify those products. They do not imply any affiliation, endorsement or other relationship with the trademark owners.
5. Minimum quantity
The minimum quantity is 100 units of each product selected.
6. Sourcing lead time
Sourcing lead time is 1–3 weeks maximum from written order confirmation. Once shipped, express air courier from Italy delivers in 1–3 days.
7. Shipping
Sourcing lead time is 1–3 weeks maximum. Goods are shipped from Italy by express air courier (FedEx, DHL or UPS) and delivered in 1–3 days, packed in a cold-chain-aware way. The carrier, the delivery point, the passing of risk, and any import duties or taxes, are those set out in the written quotation.
8. Price
Prices and currency are only those stated in the written quotation and the order confirmation. This website does not list prices. Each written quotation confirms the full commercial terms.
9. Documents
Commercial and shipping documents follow the confirmed order. Batch and lot details are provided so you can keep your own records.
10. Use and import
Products are for professional use by qualified persons, in line with the rules that apply in the destination country. You are responsible for import, storage and use in that country.
11. Responsibility
We are responsible for supplying the original products confirmed in the order, and for complying with these terms. We are not responsible for clinical use, or for delay or loss caused by the courier, by customs, or by events beyond our reasonable control. Nothing in these terms excludes or limits liability that the law of the Netherlands does not allow to be excluded or limited.
12. Law
These terms are governed by the law of the Netherlands. The courts of the Netherlands have jurisdiction.
13. Changes
We may update these terms. The version that applies to a request is the version on this page when you submit it, unless a confirmed order says otherwise.