Batch and lot traceability

Original product can be followed through the supply chain by the batch and lot codes printed on the pack and repeated on the shipping documents. Nova Velle supplies 100% original product and provides those codes so you can keep your own records.

On arrival, record at least:

• The product name and presentation

• The quantity received

• The batch and lot codes on each pack

• The delivery date and the courier waybill number

• Any visible damage to cartons or cold-chain packaging

Code formats differ by manufacturer. Use the codes exactly as they appear on the pack; do not rewrite them from memory. Keep the records with your goods-in file for the period your local rules require.

If something does not match. Compare the goods and the documents first. If a code, product or quantity is not what you expected, keep the packs as they arrived and email info@nova-velle.com with your order reference and photos of the labels. Do not use a pack you cannot identify.

This guide does not replace the manufacturer’s instructions or your local traceability rules. It is a goods-in practice for clinics, distributors and importers.

Request a quote or read how to order in volume.